If you are using Outlook and do not have the latest version installed, you may experience connectivity issues from time to time due to security updates. We highly recommend upgrading your Outlook to the latest version.

If you do not have the means to do this, please try out Thunderbird mail client. It is free to download and supports the latest security protocols.

You can also test if the problem you are experiencing is server related by logging onto your webmail from www.yourdomain.co.za/webmail (replace the your domain with your actual domain name). If you are able to send and receive from webmail, then the server is up and running correctly.

Alternatively, please send us a WhatsApp message to 071 3176 366 for additional assistance.

Kind regards,
Team Wooza

Wednesday, October 10, 2018

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